Position Description

BKCM is seeking a strategic-minded Salesforce platform expert, with particular skill in interpersonal communication and relationship-building, to steward Salesforce as a core internal system supporting and empowering the organization’s present and future. You’ll partner with stakeholders to understand their needs, synthesize those into a coherent roadmap, collaborate with internal and external teams to deliver continuous improvements, and empower staff to thrive with the system.

Unlike CRM roles where you inherit technical debt and frustrated users, you’re joining an organization with a fresh, current system and strong existing adoption that is already accelerating BKCM’s growth and impact. Your mission isn’t fighting fires — it’s unlocking the potential of technology to bring even more of BKCM’s staff into Salesforce to manage music programming, events, family and faculty participation, and more. 

You’ll also receive significant guidance and mentorship in the role from our advisors at The Build Tank as you ramp up responsibilities, as described in this resource: https://thebuildtank.com/resourcing-product-team-white-paper 

Candidate Profile

This position may be a great fit for you if:

• You love Salesforce and get excited about what’s possible with the platform
• You’re a natural relationship builder who thrives on collaboration and communication
• You’re energized by talking with people to understand their work as much as (or more than) building and customizing technology
• You’re able to thrive in a fast-paced and complex environment where you are constantly intaking, synthesizing, and routing incoming information into organized systems and processes.
• You’re driven by the mission of making your colleagues’ work easier and more impactful

It may not be a great fit for you if:

• You prefer heads-down technical work over human interaction
• You’d rather work through a ticket queue than proactively engage with users
• You want someone else to handle training, support, and relationship building
• You’re uncomfortable with a highly iterative style of work, or you prefer to take one project at a time through to completion

Essential Duties and Responsibilities 

Platform Leadership

• Seek out and gather the evolving needs of the organization concerning the CRM, and synthesize these needs into an ever-evolving product roadmap.
• Steward the continuous evolution of BKCM’s Salesforce platform and its related tools — viewing it as a living product that never stops improving.
• Continually prioritize fixes and improvements to strategically meet the variety of needs required for high-quality organizational function.
• Engage appropriate external experts and actively manage those relationships to maintain a healthy, productive functional improvement cycle.
• Support CRM users to learn and use the system effectively, and to maintain a high level of data integrity.
• Foster a culture of partnership where technology serves people’s work, building trust and enthusiasm for the CRM across the organization.
• Engage in consistent communication with staff and executive leaders to understand priorities and effectively communicate key choices and team capabilities.
• Prioritize resolution of any bugs or hiccups with urgency to avoid disruptions to regular business and platform usage.
• Partner with executive leadership to actively maintain a CRM strategy that supports the goals of the organization.

Database Administration

• When appropriate, implement or oversee under-the-hood configurations in Salesforce, such as configuration, workflow automation, technical adjustments, and other improvements appropriate to be handled in-house.
• Develop reports and dashboards that answer key business intelligence questions, support funder reporting, or other strategic decision making at the organization. 
• Implement or oversee data integrity audits and cleanups, data imports and exports, and, where appropriate, data migrations.
• Carry out or oversee quality assurance testing.
• Manage or implement research on third-party integrated tools and develop relevant expertise to maintain them.
• Drive and oversee the migration of any and all data currently residing in legacy systems and spreadsheets.

Knowledge, Skills, and Abilities 

• A strong interest in BKCM’s mission and a desire to be part of the team that supports our work.
• Strong interpersonal and communication skills.
• Consistent desire to solve problems and make the lives of fellow team members easier.
• 3+ years of Salesforce architecture and administration experience.
• Experience with Salesforce in a nonprofit organizational environment, including managing an instance built on Salesforce’s Nonprofit Success Pack (NPSP).
• Knowledge of integrated Salesforce tools such as email marketing platforms, donation processor platforms, and other common integrations.
• Comfort using tools for shared task management and establishing strong processes for tracking work among team members and stakeholders.
• Ability to provide helpful instruction to audiences of varying technical ability.
• Focus on making it work – open-minded, willing to look at problems from multiple angles, with an appetite and patience for getting it right by iterating on systems/processes and continuously improving.
• Demonstrated curiosity, empathy, integrity, and sense of humor.

Additional Details

Location: This is a hybrid position that will be most successful with regular, direct contact with key staff, and thus cannot be done fully remotely. We are looking for a candidate who can work in our Brooklyn, NY office a minimum of 2-4 days per week and as needed.

Salary: Competitive salary commensurate with experience; starting range 95K – 115K

Benefits: Full time employees are eligible for benefits through BKCM including medical, dental, vision, and auxiliary insurance; paid time off and holidays; and participation in BKCM’s 403(b) retirement plan.

How To Apply

To apply, please send an email with the subject line “Salesforce Platform Manager” addressed to Adam Johnston, Director of Special Projects at hiring@bkcm.org by March 6,  2026. Applications should include:

1. A resume
2. A cover letter that describes why you are interested in the role. Please also address these two questions in your letter:
   1. What are 2-3 tips or tricks you’ve learned to help make Salesforce successful at an organization?
   2. Please provide an example of a specific improvement or achievement you’ve been able to shepherd in a prior role and its impact.

Applications will be reviewed on a rolling basis until the cut-off date or until the position is filled. Applications submitted after the deadline may be considered on a case by case basis.

About Us

The Brooklyn Conservatory of Music (BKCM) aims to transform lives and build community through the expressive, educational and therapeutic powers of music. 

Founded in 1897 as a formal music conservatory serving 200 students, BKCM now serves more than 15,000 individuals annually and collaborates with more than 50 organizations including schools, and youth, social service and senior centers, as well other arts and culture organizations and city agencies, to provide music instruction, music therapy, and performances in Brooklyn, Queens, Staten Island and Manhattan.

For more information, please visit https://bkcm.org/ 

BKCM is an Equal Opportunity Employer and does not discriminate due to age, sex, religion, race, color, national origin, disability, marital status, veteran status, sexual orientation, or any other factor prohibited by law.

POSITION DESCRIPTION

The Brooklyn Conservatory of Music (BKCM) seeks a part time Registrar & Operations Specialist to join our Registration & Operations team. Registrars/Operations Specialists are front of house at BKCM’s home location at 58 7^th Avenue and are the primary staff liaisons with onsite students/clients. The position requires exemplary customer service, multi-tasking and verbal, interpersonal, and emotional communication skills. The ideal candidate is friendly, patient, can easily adapt to different kinds of people/customers, learn new registration/reservation systems, and is comfortable with technology. Candidates should have excellent people skills and thrive at problem solving.

Registrar is a forward-facing position, ensuring that all students, families, and faculty receive the highest level of customer service, in addition to handling key backend maintenance of BKCM’s registration and room reservation systems. The Registrar position provides hands-on experience in the operations of a busy community music school, and potential opportunities to assist in other areas within BKCM. This is first and foremost a forward-facing position: candidates should be warm, engaging, attentive, and present and should have experience with and be comfortable interacting with children, have good problem solving capacity, and high interpersonal/emotional intelligence. 

This is a part-time position reporting to the Director of Administration with a $27-31/hour starting salary range. Part time employees are eligible for benefits through BKCM including paid time off and holidays; and participation in BKCM’s 403(b) retirement plan.

Please note, this is an in person position and cannot be done remotely.

JOB SPECIFICATIONS

BKCM is hiring 1 part time Registrar for these specific shifts. Schedules may be modified over the summer and future semesters with potential opportunity to increase hours. Candidates must be available for these specified shifts to be considered:

Required Fall/Spring hours for this position are:

• Sunday: 10:30 AM – 6:30 PM 
• Monday: 11:00 AM – 7:00 PM  

RESPONSIBILITIES

• Registration

• Communicate program offerings to current and prospective students
• Process and take payments for student registrations and schedule lessons
• Enforce BKCM policies and resolve student and faculty issues
• Liaise with BKCM faculty and Program Directors regarding students and programs
• Prepare daily payment reports
• Registration system set up and maintenance

• Set up and maintain all course offerings and student schedules for onsite divisions including the Community Music School, Suzuki, and Music Therapy in BKCM’s registration software
• Manage and troubleshoot back end of registration software
• Maintain and ensure accuracy of student records
• Prepare enrollment, tuition and student reports
• Office management
• General reception duties including answering and screening phone calls, distributing mail, and fielding inquiries
• Facilities
  • Update and manage weekly and daily room schedules including rentals, classes and studio equipment
  • Monitor daily rentals of rehearsal spaces
  • Building opening and closing as scheduled
  • Assist with facility maintenance and ordering supplies as needed
• Special events
• Assist with BKCM’s signature fundraising events as well as various individual and community building events.
• Other duties and special projects as assigned.

REQUIRED EXPERIENCE AND SCHOOLS

• Bachelor’s degree or equivalent experience preferred
• Excellent administrative, organizational and customer service skills
• Outstanding attention to detail, demonstrated ability to multi-task
• Excellent verbal and written communication skills
• Positive and friendly demeanor, “roll up your sleeves” hands on attitude
• Demonstrated application of strong emotional/interpersonal intelligence
• Demonstrated ability to handle discreet information including, but not limited to student financial, contact, pedagogical information, and medical diagnoses.
• Proficient in Microsoft Office applications including Word, Excel, and Outlook as well as Google Drive
• Experience with ASAP or other registration systems a strong plus
• Experience with Nexudus or other room rental registration systems a strong plus
• Passion for music and/or arts education a plus
• Experience working with disability communities a plus
• Ability to lift up to 40 lbs a plus
• Fluency in Spanish a plus

To apply, please submit resume and cover letter with the subject line “Registrar & Operations Specialist” addressed to Director of Administration, Michaela Mechlovitz at hiring@bkcm.org by February 20^th, 2026. For immediate hire; applications will be reviewed on a rolling basis until the cut-off date or until the position is filled. Applications submitted after the deadline may be considered on a case by case basis.

About the Brooklyn Conservatory of Music:

Founded in 1897 as a formal music conservatory serving 200 students, the Brooklyn Conservatory of Music now serves more than 15,000 individuals annually and collaborates with more than 50 organizations including schools, and youth, social service and senior centers, as well other arts and culture organizations and city agencies, to provide music instruction, music therapy, and performances in Brooklyn, Queens, Staten Island and Manhattan.

Mission: The Brooklyn Conservatory of Music: transforming lives and building community through the expressive, educational and therapeutic powers of music.

Core Values: BKCM is committed to providing a nurturing environment that promotes and personifies excellence, collaboration, and community for individuals engaged in performing and music study.

BKCM is an Equal Opportunity Employer and does not discriminate due to age, sex, religion, race, color, national origin, disability, marital status, veteran status, sexual orientation, or any other factor prohibited by law.

Position: Suzuki Flute Instructor

Location: Brooklyn, NY

Position Description

The Brooklyn Conservatory of Music (BKCM) seeks a part-time flute instructor with a growth mindset and eagerness to learn. Join BKCM’s Suzuki team of 29 faculty in our robust program. 

BKCM Suzuki comprises 253 students across seven instruments, and an additional 40 students in our Suzuki Early Childhood Education classes and Suzuki Bridges classes.

Weekly Schedule:

This position is weekly, primarily taking place on Sundays (within the hours of 9 am and 6 pm), and possibly expanding to a second day of the week, contingent upon enrollment for the 2026-2027 academic calendar (September–June).

For this role, it will be possible to expand the schedule in subsequent school years, as well as to add summer teaching hours, and camp teaching. Leadership positions within the Suzuki program and other job growth opportunities may also become available. 

Salary

The pay rate in 2025-2026 is $58.25/hour for private lessons, $62.50/hour for group/theory classes, and $40/hour for meetings and prep time.

About the BKCM Suzuki Program

BKCM is located in beautiful Park Slope, Brooklyn, where we have a committed community of supportive and involved Suzuki parents and caregivers. 

In our Suzuki program, students attend weekly group and theory classes in addition to their weekly private lessons. Parents of beginners and transfer students attend 15 hours of parent class during their first year, in addition to attending the first six weeks of classes with their own full-size instruments before students begin in November. Beginners are typically ages four to five but can be younger or older. We offer ongoing professional development for faculty, community-building events, myriad performing opportunities for students per year, opportunities to be involved in chamber and string orchestras, and summer camps.

We are a short walk from the subway: B/Q to 7^th Avenue & 2/3 Grand Army Plaza. 

Expectations and Scope of Work

• Teach private lessons and group and theory classes for children ages 3.5 to 18, depending on the schedule assigned.
  • Most new teachers will teach pre-twinkle beginners ages 3.5–5 and will also teach students who have studied for any length of time in our program. 
  • Teachers are asked to teach group classes that incorporate music theory (Music Mind Games familiarity is a plus).
  • Most of our faculty teach to some degree during July and/or August.
• Teach a 15-hour Parents’ Class, including discussion of readings, philosophy and teaching parents to play their child’s instrument 
• Plan and prepare curricula and materials for classes and lessons.
• Prepare students for and attend two recitals and two group class performances per school year.
• Use flexibility and creativity when working with different types of learners. 
• Attend paid faculty meetings.
• Submit timesheet data every week.
• Maintain timely communication with administration, faculty, and families.
• Offer reasonable support to families in your studio both in and outside of class time.
• Approach teaching as a lifelong learner, committed to self-education about best practices and professional growth.
• Support colleagues both in and outside of your department and expect support.
• Commit to DEI frameworks and self-education, including interest in repertoire outside the canon, teaching a plurality of learners, working with all types of families, and elevating fundraising campaigns for financial aid. 

Qualifications

Candidates should have a Bachelor of Music degree or similar, be an active member of the SAA, and have at least units 1–4 registered with the SAA. Ideally, the candidate will have also taken SPA and Practicum or will have plans to do so soon. However, the best candidate may not yet have met all of these qualifications. 

All candidates must demonstrate a love of teaching children of all ages, fine attention to technical and musical detail in their teaching approach, and a warmth and understanding of all children and families. Experience with, or an interest in teaching music theory, including the Music Mind Games curriculum, is a plus. 

How to Apply

To apply, email a letter of interest, a current resume, and a writing sample that addresses your teaching philosophy to Suzuki Program Director Nora Friedman at hiring@bkcm.org. Please include “Suzuki Flute Faculty” in the subject line. 

We invite you to send a link to one or several 5–20 minute videos of yourself teaching a representative private and/or group class, but this is not a requirement for a first-round interview.

Applications will be reviewed on a rolling basis until the position is filled. 

About the Brooklyn Conservatory of Music

Founded in 1897 as a formal music conservatory serving 200 students, the Brooklyn Conservatory of Music now serves more than 15,000 individuals annually and collaborates with more than 50 organizations including schools, youth, social service, and senior centers, as well as other arts and culture organizations and city agencies, to provide music instruction, music therapy, and performances in Brooklyn, Queens, Staten Island and Manhattan.

Mission: The Brooklyn Conservatory of Music: transforming lives and building community through the expressive, educational, and therapeutic powers of music.

Core Values: BKCM is committed to providing a nurturing environment that promotes and personifies excellence, collaboration, and community for individuals engaged in performing and music study. 

BKCM is an Equal Opportunity Employer and does not discriminate due to age, sex, religion, race, color, national origin, disability, marital status, veteran status, sexual orientation, or any other factor prohibited by law.

The Music Partners division of the Brooklyn Conservatory of Music is seeking creative and dedicated Early Childhood Teaching Artists to become part of our Music Partners faculty! 

We currently have openings for: 

• Early Childhood Music & Movement

Minimum Qualifications

Bachelor of Music (B.M., BMus or Music Ed) and/or comparable training, certificate or working experience in your expertise. 

Salary Range: $60.50-61.50/hr.

About Music Partners 
Music Partners was created in 1988 in response to a critical need in the community — the rising number of New York City public schools offering no music instruction. It now serves 4,500 students off-site at 24 schools, 8 youth centers, and 3 senior centers in Brooklyn, the Bronx, Manhattan, and Queens. 

About the Brooklyn Conservatory of Music
Founded in 1897 as a formal music conservatory serving 200 students, the Brooklyn Conservatory of Music now serves more than 15,000 individuals annually and collaborates with more than 50 organizations including schools, and youth, social service and senior centers, as well other arts and culture organizations and city agencies, to provide music instruction, music therapy, and performances in Brooklyn, Queens, Staten Island and Manhattan.

Our Mission
The Brooklyn Conservatory of Music: transforming lives and building community through the expressive, educational and therapeutic powers of music.

Core Values
BKCM is committed to providing a nurturing environment that promotes and personifies excellence, collaboration, and community for individuals engaged in performing and music study.

BKCM is an Equal Opportunity Employer and does not discriminate due to age, sex, religion, race, color, national origin, disability, marital status, veteran status, sexual orientation, or any other factor prohibited by law.

The Music Therapy program at The Brooklyn Conservatory of Music is looking for experienced, board certified  music therapists to join our team of 20 MT-BCs and LCATS..  Located in Park Slope, Brooklyn, BKCM Music Therapy provides services to over 2700 children, teens, adults and seniors in our building and throughout Brooklyn, Queens, Manhattan, and The Bronx.  We are a culturally responsive, community music therapy program seeking humanistic, client-centered, music therapists with  high degrees of musical skill, professionalism, and the desire to work in under resourced communities.  We offer paid peer supervision, student supervision training and support, professional development and CEs, and performance opportunities for clinicians and clients.  

Hiring Statement

We are seeking a diverse group of candidates. BKCM is committed to building and sustaining a diverse, equitable, and inclusive work environment and culture. We believe that our staff and faculty should reflect the members of our student and client communities to provide the most accessible music education and therapy services to our constituencies. We are working towards making BKCM’s team fully reflective of Brooklyn’s diverse communities. We strongly encourage BIPOC, AAPI, Hispanic/Latino, LGBTQIA+ and all applicants of diverse racial, cultural and ability communities to apply.

Position Summary

When: Tuesdays/ Thursdays from 9 am to 2 pm starting 1/21, 1/28 or 2/3, and running through 6/18/26.

Where: South Bronx (5 min walk from the 2, 3 or 5 trains)

What: D 75 public middle school for students diagnosed with autism spectrum disorder and other developmental disabilities. Group work focused on social-emotional, developmental, and mental health goals.

Working in an under-resourced area, with a great principal, in a sensory room.  High buy-in from the school.  Opportunities to work closely with teachers, paraprofessionals, and related service providers. 

Compensation: $70 per hour.  

• Paid Peer Supervision.
• LCAT supervision and health insurance eligible at 20 hours per week
• Paid professional development
• Paid team meetings
• Free or discounted CE’s
• Performance opportunities
• Timeline: Interviewing immediately. 

Requirements:

• Master’s Degree in Music Therapy.
• Music Therapy Board Certification (MT-BC).
• Strong music skills, independence and flexibility.
• Strong oral and written communication skills.
• Passion for equity and accessibility. 
• 2 years clinical experience.
• High level skills using guitar and voice.
• Group music therapy work experience. 

Preferred Criteria

•  Licensed Creative Arts Therapist (LCAT) by NYS Office of Professions preferred.  Eligibility for LCAT limited permit required.
• Experience working with neurodiverse youth and/or foster care, immigrant communities, trauma informed care.  
• Supervision experience (pre-interns, practicum students, interns, teaching experience).
• Competency in conversational Spanish and/or Mandarin, Arabic, French. 

To apply, please send a CV and resume to Music Therapy Director: Toby Williams MA, LCAT, MT-BC, AVPT.  toby.williams@bkcm.org

Thank you for your interest in this position! While we are not currently accepting applications, please do email hiring@bkcm.org with your resume and letter of interest. We will keep your interest in mind and reach out when opportunities arise. 

POSITION DESCRIPTION

The Brooklyn Conservatory of Music (BKCM) is excited to be growing our Events & Live Sound Tech Staff (“Events Staff”). The Brooklyn Conservatory of Music hosts over 200 concerts, recitals and events per year out of our Park Slope home and at various venues around Brooklyn. Events are typically on weekday evenings and during the day and evenings on weekends. Event Staff will be hired on an as-needed basis for our robust event calendar.

Our Events Staff have three primary responsibilities based on event:

• Front of house / box office – setting up and running box office and merchandise purchasing, check-in, welcoming and greeting of guests, representing the Conservatory, volunteer coordination, and closing out/reporting on events.
• Live sound / tech – setting up and running live sound; video projection; zoom streaming; facilities set up including Concert Hall seating and reception. In the BKCM Recital Hall where most events take place, AV skills include: setting up backline, setting up microphones and stands, running a 16 channel wireless mixer with an iPad, creating and cueing lighting presets, setting up and running video projection if needed.
• Attendee management – Most of our events are geared toward families. Therefore staff will be working with people ages 3+. Staff will help with food and drink set-up and breakdown, as well as craft tables and other interactive activites.

Skills:

• Strong communication and interpersonal skills. Events staff are required to interact positively with donors, artists, concertgoers of all ages and abilities including special needs populations, and all members of the BKCM community acting as ambassadors for the organization.
• Live sound experience 
• Experience with ticketing platforms and point of sale platforms, i.e. Square, etc. a plus
• Responsive, punctual, and timely
• Lifting chairs and other equipment will be required for this position. Staff will need to be able to lift at least 50 pounds and stand for 3 hours

The ideal candidate would have both front and back of house experience and be a comfortable multi-tasker, capable of moving between roles that support a variety of needs at different kinds of events. Candidates should be welcoming, responsive, adaptive and strong troubleshooters. Events Staff are often responsible for after-hours security of the building.

Events Staff serve are enthusiastic ambassadors for BKCM’s events and other programs and are expected to represent BKCM in a professional and responsible manner in line with BKCM’s brand and mission. We are seeking outgoing, proactive individuals who are comfortable engaging with the public. Previous customer service experience is a plus.

The size of our Events Staff varies from event to event. Many events can be run by a single Event Staff person capable of both front and back of house tasks. Event Staff may have responsibility for managing / supervising an event volunteer. Other larger special events and fundraisers are staffed with multiple Event Staff with more specialized roles and responsibilities.

Seasonal attendance at a paid training session is required. Background checks will be completed for all employees at hiring.

Events Staff report to the Events Manager with additional supervision from special events coordinators and other BKCM staff as is appropriate for each event. Events staff hours fluctuate based on BKCM’s busy events schedule and hours available. Individuals seeking rolling basis, shift based work with backgrounds or interests in music, education, and nonprofit arts are strongly encouraged to apply. Pay rate is $25 per hour.

To apply, please submit resume and short letter of interest to Senior Events & Community Partners Manager Miranda Knutson at miranda.knutson@bkcm.org.

About the Brooklyn Conservatory of Music:
Founded in 1897 as a formal music conservatory serving 200 students, the Brooklyn Conservatory of Music now serves more than 15,000 individuals annually and collaborates with more than 50 organizations including schools, and youth, social service and senior centers, as well other arts and culture organizations and city agencies, to provide music instruction, music therapy, and performances in Brooklyn, Queens, Staten Island and Manhattan.

Mission:
The Brooklyn Conservatory of Music: transforming lives and building community through the expressive, educational and therapeutic powers of music.

Core Values:
BKCM is committed to providing a nurturing environment that promotes and personifies excellence, collaboration, and community for individuals engaged in performing and music study.

BKCM is an Equal Opportunity Employer and does not discriminate due to age, sex, religion, race, color, national origin, disability, marital status, veteran status, sexual orientation, or any other factor prohibited by law.